Australia’s national online gambling self-exclusion system, BetStop, has recorded more than 67,000 registrations three years after its launch, highlighting the growing use of player protection tools across the country’s regulated betting market.
According to data from the Australian Communications and Media Authority (ACMA), a total of 67,480 people had registered with BetStop by the end of July. Of those, 41,290 exclusions were still active, meaning more than 60% of all registrations remained in effect.
One registration blocks access across the market
BetStop, officially known as the National Self-Exclusion Register, allows Australians to exclude themselves from all licensed online and telephone wagering services through a single registration.
Once an exclusion is active, participating operators cannot allow the individual to place bets or create new accounts. They are also prohibited from sending direct marketing communications to registered users.
The system offers exclusion periods ranging from three months to lifetime, giving users the ability to choose the level of protection that best suits their circumstances.
Younger players make up a large share
ACMA’s figures show that BetStop is being used particularly heavily by younger adults.
Around 78% of registered users are under the age of 40, while 38% have opted for a lifetime exclusion.
The figures provide an indication of how self-exclusion is being used as part of Australia’s broader approach to reducing gambling-related harm, particularly in an environment where online betting is accessible through mobile devices and digital platforms.
Review points to areas for improvement
While an independent review earlier this year concluded that BetStop was providing meaningful benefits to Australians experiencing problems with online gambling, it also identified several areas where the system could be strengthened.
Among its recommendations were greater public awareness, improvements to the user experience and stronger support for people who register.
In response, ACMA has established a dedicated BetStop Taskforce to work through the recommendations and consult with industry stakeholders and other relevant groups.
The taskforce is expected to focus on improving the overall operation of the register while strengthening the assistance available to people who use it.
Three years of BetStop
The latest figures show that BetStop has become an established part of Australia’s responsible gambling framework since its introduction three years ago.
With more than 41,000 active exclusions, the register continues to play a central role in giving players a way to restrict their access to licensed online and telephone wagering services across the country.
Source: Australian Communications and Media Authority (ACMA)